Shipping Questions
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An item is missing from my shipment and/or I received the wrong item.
In the rare event that this has happened, first off I would like to apologize for any inconvenience this may have caused you. To correct the issue, please go to our Returns/Exchange Center and submit your request. Click Here: https://return.clicksit.com/shop/cosmos-ink# -
Do you provide international shipping?
Unfortunately, we do not offer international shipping. We only ship within the United States of America. -
Once orders are shipped, you'll receive a "You're Item Has Been Shipped" notification via the email address provided to place to the order. If you do not receive that email, click on "Log In" on the web-page, enter your email and password, and you'll be able to access the shipping information fro...
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My order never arrived. What do i do?
Click the "Log In" link on the web-page to track the status of your order. In some cases, items may be shipped separately. If your order displays your tracking number, check with the shipping carrier to confirm that your package(s) were delivered. If your package shows a status of "delivered" bu... -
Once I place an order, how soon will it ship?
Please allow 1-5 business days for processing prior to shipping. -
Once my order has shipped, how long will it take to receive my order?
This solely depends on the shipping method selected during checkout. Please refer to the chart belowDomestic Orders (United States and US Territories):USPS Priority: 1-3 Business DaysUSPS First Class: 1-3 Business DaysUPS Ground: 1-5 days Business DaysInternational Orders:USPS First Class Interna... -
What shipping carriers do you offer?
We currently offer USPS.